If your password will not work, please call 800-282-8011 to reset your password.

August 24—Our email system was compromised by a social engineering attack. A clergy member clicked on a link inside of an email requesting their user name and password. They submitted the information, and this allowed spammers to send massive amounts of email through our email system causing us to be blacklisted. This is the fourth time in a week that responding to a request for user name and password has compromised our email system and caused us to be blacklisted as a spammer.

This is a sample of the phishing emails that clergy are clicking on, then giving the spammer their user name and password.

Sent: Wed 6/15/2011 7:32 AM
Subject: Your Mailbox Has Exceeded It Storage Limit

Your Mailbox Has Exceeded It Storage Limit As Set By Your Administrator,
And You Will Not Be Able To Receive New Mails Until You Re-Validate It.
To Re-Validate - please CLICK HERE

Do not ever respond to an email from an unknown source requesting your user name and password.  According to our IT provider, when we give that information to spammers,

  1. They are authenticated to our server to send as much spam as they like with no consequences.
  2. We have to delete tens of thousands of emails stuck in the mail server queue that slow down the system.
  3. and our ip address get blacklisted, which means that legitimate emails get bounced back.
  4. It takes approximately 10 – 20 hours of IT time to clear up all blacklisting so all mail goes through with no issues.
  5. In our extreme situation last week, where we had three clergy give out their user names and passwords, we had to reset all 1800+ clergy passwords.

If your password will not work, please call 800-282-8011 to reset your password.

Donate here to the Florida Conference Hurricane Michael Fund to help churches and the neighborhoods that surround them. Through December 31, 2018, donations will be matched up to $500,000. Volunteer to bring yourself or a team to help with the recovery.

Contact Us

The Florida Conference of The United Methodist Church

450 Martin L King Jr Ave
Lakeland, FL 33815

(863) 688-5563 or toll free (800) 282-8011