Melanie A. McInnis
Over fifteen years of experience in an executive administrative setting.
Office Managment Administrative Support Travel Arrangements Event Coordination
Customer Service Microsoft Office Operations Management Detail Oriented
Data Entry Scheduling Community Outreach Highly Organized
Responsibilities: Berkshire Hathaway HomeServices Florida Properties Group – Trinity, Florida
Licensed Real Estate Associate/Administrative Assistant
· Train and onboard new commercial sales associates.
· Create and track mail campaigns for sales associates.
· Prepare listing agreements, confidentiality agreements, prepare extensions and addendums amongst many other various forms and agreements.
· Create CMAs and BOVs.
· Assist marketing director with couriering marketing materials to 19 branch offices.
· Create flyers and various marketing materials for sales associates as well as posting and managing multiple websites.
· Order and track supplies for marketing department and commercial real estate department.
03/2013-11/2015 Broomfield United Methodist Church – Broomfield, Colorado
Executive Ministry Assistant
· Scheduled facility use, coordinated events and monitored from start to finish billing, invoicing, payables and receivables.
· Provided outstanding executive administrative support to lead and associate pastors and supported family and children’s ministries.
· Maintained and disseminated meeting minutes.
· Ordered cost efficient church and hospitality supplies.
· Maintained social media sites.
04/2011-03/2013 Sephora – Broomfield, Colorado
Senior Education Consultant and Operations Manager
· Trained new employees on skincare, makeup consultation and product knowledge.
· Provided excellent customer support and maintained recurring client database.
· Coordinated and ran weekly events.
· Created weekly staff schedule.
05/2010-04/2011 Nordstrom Rack – Broomfield, Colorado
Customer Service Representative
· Exceeded daily, weekly and monthly quotas for selling reward credit card.
· Received multiple regional district awards for selling reward cards.
· Trained new customer service sales associates.
04/2007-03/2010 Baumann, Raymondo & Company, P.A. – Tampa, Florida
Executive Administrative Assistant to Managing Partner
· Assisted managing partner with scheduling clients and greeted clients in a professional manner.
· Ensured all client concerns were addressed in a timely manner.
· Created client billing system and maintained and tracked invoices in Microsoft Office.
· Filed clients’ personal financial statements for managing partner.
· Took meeting minutes for staff meetings.
· Performed various clerical functions such as maintaining client files, data entry and answering multi-line phone system.
· Arranged travel for managing partner including airline and hotel booking.
10/2005-03/2007 Shape’s Total Fitness for Women – Tampa, Florida
· Recruited talent to fill sales positions in the Carrollwood branch.
· Responsible for signing clients up for gym memberships.
· Trained new sales employees on the Shape’s business model.
· Maintained cleanliness of fitness club.
· Received multiple company awards and acknowledgments for excellence in sales.
· Provided exemplary customer care and support.
10/2000-10/2005 Prudential Tropical Realty – Tampa, Florida
Executive Administrative Assistant
· Maintained multiple listing service database.
· Managed multiple databases for corporate transferring employees.
· Created client files and managed tracking of corporate transferees through Microsoft Office, Act and Lotus Notes.
· Provided executive administrative assistance to the Vice President of Corporate Relocation through arranging travel, scheduling meetings and taking meeting minutes.
· Created and mailed corporate relocation packages to employees transferring within their companies.
2016 Bob Hogue School of Real Estate
· Sales Associate License
2015-2016 Faith Theological Seminary and Christian College – Tampa, Florida
· Theology and Apologetics
1998-2000 Sickles High School – Tampa, Florida
· High School Diploma
Contact: Melanie McInnis
Address: 7840 Broadstone Loop #113 Tampa FL 33625
The Florida Conference of The United Methodist Church
450 Martin Luther King, Jr. Avenue
Lakeland, FL 33815
(863) 688-5563 or toll free (800) 282-8011